We arrived (Tues 9 AM) at Freightliner Chandler (Phoenix) and was told it would be later in the afternoon before they could get to us. Later afternoon arrives. I asked how close we were to getting in. I was told when they finished with a truck in bay 1 we would go in. Half hour after the truck leaves I ask how much longer. It was now 4:30 or so and a shift changed occurred. I was then told I would not be seen that night. “too busy.” They shut down at midnight. Yes, I informed them of ……………….. and so more ……………………BS. I moved the rig to a more level spot and set up camp. Yes, somebody will get an ear full tomorrow (Wed) to include their main office. I will start with the general manager and skip the service manager. They have a problem between shifts and I’m gonna make sure they know at the highest level.